Collegetown Cab — SMS Notifications & Consent
Program: Collegetown Cab sends automated text messages to passengers about trips they have booked with us.
Message types (transactional only): driver en route; driver arrived (with a pickup PIN); trip started; trip completed; and pickup-time updates. No marketing or promotional messages.
How we collect your number and consent: When you book a trip with Collegetown Cab — by phone, through your Medicaid transportation benefit (MAS), or online — you provide your mobile number and agree to receive text updates about that trip.
Message frequency: Varies by trip; typically 1–5 messages per scheduled trip.
Opt-out: Reply STOP at any time to stop messages. Reply HELP for help, or call [CTC office phone].
Cost: Message and data rates may apply.
Privacy: We do not sell or share your mobile number or consent with anyone for marketing. Your number is used only to send ride-related notifications.
